Credential Guidelines & Help

Frequently Asked Questions

Practical answers regarding media credential regulations, creator invitations, game-day arrival, and shooting rules at the Raising Cane's River Center.

General & Applications

Does submitting an application guarantee credentials or access?

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No. Submitting an application does not guarantee access. Credentials and creator passes are issued on a game-by-game basis and are subject to availability, space limitations, and editorial review.

General & Applications

When and how will I hear back about my application?

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Applications are reviewed individually by team communications as each game approaches. You will receive an email regarding your request status—whether approved with arrival details, waitlisted, or unable to be accommodated for that specific game.

General & Applications

What if the game I want to cover isn't listed on the upcoming schedule?

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Select 'Express interest in a future game' on the game selector and add a note. We'll review your application and keep your profile on file as schedule details are finalized.

Media Credentials

What is the difference between Editorial and Content Creator credentials?

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Editorial Credentials are for journalists and news outlets covering the game for their publication; no mandatory content delivery to the team is required. Content Creator Credentials are for photographers or videographers receiving media access with an agreement to share a curated selection of edited imagery or video clips for team promotional use.

Media Credentials

Can I bring an assistant, second shooter, or guest with my media pass?

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Each working media member attending must apply individually and be approved. Credentials cannot be shared or transferred, and assistants cannot enter media-restricted zones without their own issued badge.

Media Credentials

Where can credentialed photographers and videographers shoot from?

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Credential holders must remain in designated arena media positions and follow all instructions from Kingfish staff and arena security. Restricted areas—including the team benches, locker rooms, penalty box, and player tunnels—require separate authorization arranged in advance.

Media Credentials

Are postgame player or coach interviews available?

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Player and coach interviews are not included with standard game credentials. Specific interview requests must be submitted in advance to Kingfish communications for coordination with hockey operations.

Media Credentials

Can I sell or commercially license photos or footage taken at Kingfish games?

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No. Commercial use, merchandise use, resale, or licensing of Kingfish imagery or player likenesses requires separate written commercial approval. Editorial use in recognized publications is permitted under standard credential terms.

Creator Access

Is there a strict follower count minimum to apply as a creator?

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No. We consider creators of all sizes, with an emphasis on engaging storytelling, high content quality, and a strong Baton Rouge or Louisiana audience. Follower count is merely one consideration among many.

Creator Access

What are the content expectations for approved creators?

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Approved creators agree to share authentic game-day coverage (stories, Reels, TikToks, or recaps) and tag @BatonRougeKingfish. Any specific deliverable expectations will be clearly communicated before you accept an invitation.

Creator Access

Can creators receive more than one complimentary ticket?

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Ticket allocation is confirmed based on availability when an invitation is extended. The number of tickets is not guaranteed and is communicated before you accept.

Arrival & Game Day

What are the check-in and arrival procedures on game day?

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Approved applicants receive arrival and check-in instructions by email, including the designated check-in window, the Raising Cane's River Center entrance, photo ID requirements, and badge or pass pick-up details. Specifics are confirmed with approval.

Ready to submit your application?

Choose your path to begin your 3-step application for upcoming Baton Rouge Kingfish home games.